About
Digital Estate Concierge

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A few years ago, a close family friend passed away unexpectedly, and her family struggled for months to access her digital accounts. They couldn’t find passwords, important emails, subscription details, or even log into her social media to notify friends or close the accounts. Watching them navigate that stress is what inspired this business — the realisation that most people have no plan for their digital world, even though it holds so much of their life.

Digital Estate Concierge was created to ensure other families never have to experience that same overwhelm.

Digital Estate Concierge exists to help people feel more confident and in control of their digital lives. Managing passwords, devices, cloud storage and online accounts has become overwhelming for almost everyone — from busy families, to ageing parents, to professionals who simply don’t have the time. Our goal is to make this easier, safer, and far less stressful.

We take a supportive, step-by-step approach, working with you to organise your passwords, review your devices, clean up subscriptions, and prepare a simple digital estate structure for the future. Everything is explained clearly and calmly, so you always feel comfortable and in control.

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Trust & Security

Because your privacy and digital security matter, we follow strict protocols during every session. Your trust is essential. For that reason:

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✔ Your passwords are never stored, copied, or kept outside your secure password vault.
✔ Only reputable, encrypted, industry-standard tools are used.
✔ We do not access any accounts unless you explicitly request assistance.
✔ Every session is private, confidential, and handled with professionalism.
✔ You remain in complete control of your digital information at all times.

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With Digital Estate Concierge, you can feel confident that your online world is organised, secure, and prepared for the future.